Tokko (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information responsibly at all times across our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services. By accessing or using Tokko, you agree to the practices described in this policy.
Information we collect
When you use Tokko, we collect information that helps us provide and improve the service over time. Some information is provided directly by you, and some is collected automatically when you interact with our website.
Information you may provide includes:
- Your name and email address when signing up or subscribing
- Account details related to your use of Tokko
- Payment information (processed securely by third-party providers)
- Messages you send us for support, feedback, or inquiries
We also automatically collect certain information to help us understand how Tokko is used and to keep the platform secure. This may include:
- IP address and general location
- Device type, browser, and operating system
- Pages viewed and actions taken on the site
- Cookies or similar technologies
How we use your information
We use your information to operate Tokko and deliver the services you expect. This includes giving you access to content, processing payments, responding to support requests, and communicating important updates about the platform.
Specifically, your information may be used to:
- Provide and maintain access to Tokko
- Process payments and manage purchases
- Respond to questions, support requests, or feedback
- Improve features, performance, and user experience
- Maintain security and prevent misuse
We do not sell your personal information and do not use it for third-party advertising or promotional purposes of any kind whatsoever.
Payments
All payments made through Tokko are processed by trusted third-party payment providers. We do not store or have access to your full payment details at any time. These providers handle payment information according to their own privacy and security policies and procedures.
Cookies and similar technologies
Tokko uses cookies and similar technologies to ensure the website functions properly and to improve your experience. Cookies help us remember preferences, maintain sessions, and understand general usage patterns.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the site.
Sharing of information
We only share your information when it is necessary to operate Tokko effectively or comply with applicable legal requirements.
Your information may be shared with:
- Service providers that support essential functions such as hosting, analytics, or payment processing
- Legal authorities, if required by law or to protect our rights
We do not share personal information for marketing or resale purposes.
Data security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. While we work to safeguard your data, no online service can guarantee absolute security.
Data retention
We retain your personal information only for as long as necessary to:
- Provide Tokko and its features
- Comply with legal and accounting obligations
- Resolve disputes and enforce agreements
You may request deletion of your data at any time, subject to legal or operational requirements that may apply.
Your rights and choices
Depending on your location, you may have certain rights regarding your personal information under applicable laws. These may include the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
To exercise these rights, you can contact us using the details below.
Third-party links
Tokko may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties or their policies. We encourage you to review their privacy policies before providing any personal information.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to Tokko or applicable laws and regulations. When we do, we will update the “Lastupdated” date at the top of this page. Continued use of Tokko after changes are posted means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or how your information is handled, you can contact us directly at: support@tokko.co